Your patients are every age
A palette that whispers can also disappear. Inclusive design isn't a legal checkbox in this category — it's literally your demographic.
A palette that whispers can also disappear. Inclusive design isn't a legal checkbox in this category — it's literally your demographic.
The medspa aesthetic — pale taupe text on cream, hairline fonts, low-contrast everything — routinely fails the people most likely to book: patients in their forties, fifties, and sixties, on phones, often in reading glasses. “Quiet luxury” that fails WCAG contrast isn't luxurious for the patient who can't read the price; it's just quiet.
The core checks are mechanical: 4.5:1 contrast for body text, visible keyboard focus, real alt text on meaningful images, forms whose labels survive autofill, motion that respects system settings, touch targets a thumb can hit. None of them constrain beauty — our warmest, calmest collection passes all of them — they constrain carelessness.
And there's a legal floor: ADA web suits target small medical and wellness businesses constantly, because they're the easiest settlements in the economy. An accessible site is patient care, brand insurance, and better SEO in a single pass.
What this lens checks: Contrast · Keyboard · Focus order · Alt text · Reduced motion · Font size · Forms · Errors